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Response to an email identified as coming from Paypal
Published on October 18, 2006 By jesseledesma In Internet
Ever since all this conflict with muslins and mexican immigrants started I have been concerned about the possible back lash from govenment entities and private companies against people of race.

About a week ago I recieved an email from some one claiming to work for PAYPAL. The emial is listed here after my respnse.

I am about as non-consequential as you can get. The american government has no case against me and no reason to fear me.

The email claims they are taking the action they are taking because of their cooperation with American federal govenment. Since I know I am of no consequence to any one, the only reason I can see for this email is my spanish last name.

Let me tell you I have very little patience for biggots and racist. Thats why I wrote the respnse I did to the email that was left as a contact email.

I post it here as a reminder of how easy it is to judge people just on superficial basis such as name and birth place.


MY RESPONSE
This is a response to an email that stated in its content that my account with your company is frozen because of cooperation with the American federal government.

I cannot see any reason why the American governemt would have any problem with me.

The only reason I can see that adminsitrators and/or staff of Paypal and Ebay may have trouble with me may be my spanish last name.

This is my response to your request for information to verify my identity.

Keep your racist and biggoted attitudes to your self. I neither need paypal nor Ebay.

I not will spend any of my money at comapnies that hold such racist attitudes.

EMAIL IN QUESTION

Dear jesus lopez,

PayPal as a regulated financial services company is required under law
to assess its customers against certain lists of individuals and
entities which have had sanctions imposed against them. PayPal as a
financial institution is required to comply with these regulations in
multiple jurisdictions where we do business.

Where a potential name match is identified, PayPal's policy is to lock
the account and request further identifying documentation. The decision
to lock your account has been taken solely by PayPal in line with its
compliance policy in regards to the legislation covering financial
sanctions

We apologize for any inconvenience this may cause, however, in order to
regain access to your account, please follow these instructions and
provide the requested documentation within the next seven (7) days:

1. Provide a copy of a government-issued photograph identification
(i.e. passport, driver's license) that provides date of birth; AND
2. Provide a copy of a utility bill verifying your address; AND
3. Include your email address on all copies; AND
4. Fax the information Attention: Compliance to +303-395-2802; OR
5. Mail the documents to the following address:

PayPal Inc, Attention: Compliance
P.O. Box 45950
Omaha, NE 68145
United States

PayPal currently does not accept scanned documents. Reply to this e-mail
with all questions at BoEappeal@paypal.com.

Thank you for your prompt attention to this matter.

Sincerely,
Michael
PayPal Compliance Department
PayPal, an eBay Company



Comments (Page 5)
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on Oct 23, 2006

It's what they do about the one's coming in that don't follow protocol that's different

How so?

on Oct 23, 2006
Well Xythe in my state I could take this to a State Consumer Protection Agency which is a Division of the States Attorneys Office. They could verify if it is authentic for me and if Federal Laws were being violated they could recommend the matter to the FBI. The state I live in is active in assisting state citizens with: reporting fraud or suspected fraud, investigating fraud, and prosecuting fraud.
on Oct 23, 2006
"They could verify if it is authentic for me and if Federal Laws were being violated they could recommend the matter to the FBI."


But they'd just do the same thing you could... call Paypal and find out. Why would you resort to such a thing when you can just contact them yourself?
on Oct 23, 2006
Xythe I was referring to this sentence about abusing facilites and geting away with it. Not passport controls. I was being facetious (sp) as well? We have thousands of so called health tourists and asylum "tourists" etc. Living off th estate etc etc agbusing facilities etc.


I see what your trying to say Jen, but isnt that why countried employ an immigration policy? To avoid abuse of these various systems?
on Oct 23, 2006
I have a feeling the blogger found this to be a real email, and has already fixed the situation. I don't see why we need to think it is fraud when we know that Paypal and other companies do indeed do this. So long as the poster verifies that they are indeed dealing with Paypal by calling them himself, I don't see what the fuss is about.
Yep...It seems as I may be guilty of sidetracking the thread. Sorry   
on Oct 23, 2006
Its simple 1). The State Agency has been created to assist people. 2). They are also a reliable source for valid consumer information 3). They are professionals and are far more reliable in dealing with fraud than the consumer going it alone 4). Paypal will find it earsier to cooperate with the State Agency in the matter than someone named Jesus or any other name for that matter. Take my word for it or don't.
on Oct 23, 2006
Eh, lol. So you think it is easier to get a government bureaucracy to make a phone call for you than to make it yourself? Heh, I don't think it will be any easier for paypal to cooperate with the government than "someone named Jesus".
on Oct 23, 2006
BakerStreet, all I can say is you don't know what you're talking about. If you do not wish for yourself to take the safest most responsible course of action, then that's your problem. Consumers get themselves into bigger problems by handling matters themselves. Also, consumer fraud is thus under reported. Corporations have to meet their legal requirements of cooperating with State Agencies and can be compelled by law to do so when needed. Paypal I'm sure could talk far more candidly and cooperate far more easily with a Division of the States Attorneys Office than with "Joe Blow" the consumer. I think your statement that there is no difference between your calling and a State Agency calling Paypal is unfounded.
on Oct 23, 2006
'BakerStreet, all I can say is you don't know what you're talking about. If you do not wish for yourself to take the safest most responsible course of action, then that's your problem'


Hrm... I don't know what I am talking about concerning...

a) government bureaucracy
online fraud
c) contacting businesses with questions

or which other? You've made the assertion that I hold this position because I am either more ignorant or less experienced than you. Could you elaborate on what laurels you hold that make you think it best to call your local government when you get a confusing email?

I think you're talking out of your ass, frankly, and defending a position needlessly because you are cranky or obtuse. Telling people to contact the government every time they get an email they don't understand sounds pretty moronic to me. Call me nutty, but if Paypal sends me an email I don't understand, I don't call the government, I call Paypal.
on Oct 23, 2006
Call me nutty, but if Paypal sends me an email I don't understand, I don't call the government, I call Paypal.


I'm joining you in the ignorant nut factory Mr. Baker. Personally if I have an issue with any company or institution, I do my best to settle it with them directly. If I get nowhere, I might then seek a government agencey...or a lawyer.

It's simply been my experience to stay clear of government bureaucracy if I can. Why not when the potential to cut through all the red tape could be potentially handled with a phone call.
on Oct 23, 2006
Your really being senseless and insulting. Do whatever you like with your own business I guess. I know what choices I make. State Agencies are there for a legitimate purpose. Immigrants are often the targets of criminal activities. Law enforcement is their best option when dealing with such matters. It is also the case that many are the targets of criminal activities because they are afraid to seek help. Show me anything that you two have said that can better protect Jesus than seeking responsible legal help. You obviously can't. Dismiss what I've said all you want. I think the points I've made are valid. I'm not confused about this at all. Do you really think you are a better source of advice on what Jesus should do than an appropriate State Agency is?
on Oct 23, 2006
I will make one last point. The only thing the can be dtermined by this thread is that it is uncertain what Jesus is dealing with (probably a scam) and what he should do about it. Going to a State Agency that has been established for the purpose of helping consumers with consumer fraud and phishing will help him have greater confidence in the actions he should take.
on Oct 23, 2006
If there is a legitimate claim; a lawyer. However, even this is premature. The matter could potentially be closed easily with a simple phone call. On the other hand, if this person is an illegal alien, it's my bet he would want to stick clear of any government agency. Better yet, let the matter fall.
on Oct 23, 2006
In any event, this is hardly a racist matter.
on Oct 23, 2006
I agree, Jesus leaped to his own conclusions that the government or PayPal or both were targeting him. He was most likely being targeted by scammers. Providing documented evidence of such scams to State Authorities is Hispanics best option in fighting back against all scams that are purposefully directed to immigrants. In any case, I would be seeking free State provided legal help to determine with a high degree of certainty that this was a scam. I would also have the best informed and free legal advice in what to do about it. Posting this thread in this forum won't do alot in handling his problem. Getting the needed help from the right sources is the best thing Jesus can do.
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